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Helpful Hints for Using 511

Thank you for using 511mn.org to help make your travel more predictable. In addition to visiting this web site, you can also dial 511 from your phone for statewide traveler information. Here are some helpful hints for using the 511 phone service.

HOW IT’S ORGANIZED: 511 organizes information into five main categories for your convenience. Simply say "go to menu" or press 0 any time during your call to hear these choices. Then, simply say the category you want.
- "Highway traffic" offers reports about construction and other delays.
- "Road weather" provides reports on adverse driving conditions.
- "Statewide summary" gives a summary of urgent reports statewide and also lets you hear routine reports on routes you choose.
- "Regional summary" lets you hear urgent and routine reports around a specific city that you select.
- "Transit" lets you hear information about public transportation choices.
GET HELP: Say "help" or press * any time during your call for more instructions on how to use 511.
VOICE OR KEYPAD ACTIVATED: You can speak or use your keypad to make requests while using 511. For example, you can request reports for Highway 61 by saying, "Highway 61," or by dialing 61# on your keypad.
REPEAT INFORMATION: To repeat a report, say "go back" or "repeat that."
SKIP THE INTRODUCTION: When you hear the 511 introductory music, say the name of any city to get a summary of urgent reports in that area.
WE WANT YOUR FEEDBACK: Your feedback on this service is important. When you're done with your call, you can say "goodbye" or press *** to leave your comments.

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395 John Ireland Boulevard • St. Paul, MN 55155-1899
Phone: 800/657-3774 • 800/627-3529 (TTY, Voice, ASCII)
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